Self-checkout was sold as convenience. What arrived was unpaid labor: you scan, you bag, you argue with "unexpected item in bagging area," and then loss-prevention treats you like a suspect for the crime of doing their job badly.
Some chains are already quietly re-staffing lanes because the math didn't work. Good. Faster, please.
We demand every major retailer guarantee staffed checkout lanes at all open hours, and stop pushing self-checkout-only formats.
A store with no workers isn't a store, it's a warehouse with mood lighting. Sign for the humans.